New E-Services System | Final Review Meeting

Licensing Team Observations

Consolidated Action and Status Update

Consolidated Observation Register

The register below is ordered exactly by the corrected workbook. Each entry records the customer observation, the action taken, the source status, the assigned owner(s), and the available completion evidence.

ReferenceCategoryObservation Action TakenStatusOwner(s)Evidence
OBS-LIC-001Row 2 · Day 1 · No. 1Service Access & ProfilesFilter the service catalogue by the selected profile type so that only services applicable to that profile are shown by default.Implemented default service filtering by profile type and validated the result in UAT.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-002Row 3 · Day 1 · No. 2Licensing WorkflowService 901 must contain only one approval node.Updated the Service 901 workflow to a single approval node and validated the configured route.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-003Row 4 · Day 1 · No. 3Notifications & CommunicationsRequest Modification and Pending Payment emails must contain a direct application link, and the payment deadline must show only the date.Updated the notification SQL templates and the Customer Portal external URL configuration so emails link to the relevant application and show a date-only deadline.UAT ResolvedSiwei LiuScreenshot(s) recordedupdate_cp012_cp013_links.sql
OBS-LIC-004Row 5 · Day 1 · No. 8Service ConfigurationRemove the wording “Without Committee” from the Service 901 customer page.Removed the wording through service configuration and validated the customer-facing display.UAT ResolvedcanliScreenshot(s) recorded
OBS-LIC-005Row 6 · Day 1 · No. 9Certificates & DocumentsReplace the potentially confusing “File Password” wording with “PDF Access Code” and the agreed explanatory text and download button label.Standardised the PDF download dialog in both portals, added the agreed English and Arabic wording, and adapted the responsive layout while preserving desktop presentation.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-006Row 7 · Day 1 · No. 12FAHR IntegrationAfter a FAHR callback, notify the responsible back-office employees using templates CP-061, CP-062 and CP-063.Enabled the back-office notifications associated with the FAHR callback templates and validated the notification path.UAT ResolvedJun DouScreenshot(s) recorded
OBS-LIC-007Row 8 · Day 1 · No. 13FAHR IntegrationFor modify services 1203 and 803, changes to Chief Editor information must be submitted to FAHR for external approval.Updated the modify workflow to trigger FAHR approval when Chief Editor information changes.UAT ResolvedJiamin Hu, Yunlong CaiCompleted 2026-08-24
OBS-LIC-008Row 9 · Day 1 · No. 14Broadcasting ServicesServices 801 and 802 must allow only one language per application while allowing the same profile to submit separate applications for additional languages.Configured single-language selection and retained support for multiple applications by the same profile.UAT ResolvedJun Dou, Shaohai LiScreenshot(s) recorded
OBS-LIC-009Row 10 · Day 1 · No. 15Profile & Licence OverviewIn Establishment Overview, the Licences & Permits list must expand to show activities attached to each licence, especially Service 901.Implemented expandable activity details using the agreed portal designs and supporting API changes.UAT ResolvedCheng Hao, Jun DouScreenshot(s) recorded
OBS-LIC-010Row 11 · Day 2 · No. 2Newspaper & Magazine ServicesConsolidate the agreed Newspaper / Magazine licence scope.Reviewed the parent observation and recorded the agreed delivery scope; excluded points were handled according to the recorded development decision.UAT ResolvedHeng ShiResolution notes recorded
OBS-LIC-011Row 12 · Day 2 · No. 2Newspaper & Magazine ServicesAfter Content and required external approvals, approve the application without a further final approval; where no external approval is required, Content approval is final.Adjusted the approval workflow to complete after the applicable Content and external approvals without an additional final approval step.UAT ResolvedJiamin HuCompleted 2026-08-24
OBS-LIC-012Row 13 · Day 2 · No. 2Newspaper & Magazine ServicesRequire upload of the relevant newspaper or magazine draft, except for electronic activities.Added the conditional draft-upload requirement and excluded electronic activities as agreed.UAT ResolvedJixiong LiTracker status and UAT record
OBS-LIC-013Row 14 · Day 2 · No. 3Validation & Business RulesFor Service 1201, newspaper and magazine names must be trimmed and checked for duplicates, with “This name is already taken” shown on conflict.Added server-side duplicate checking and form validation after trimming leading and trailing spaces.UAT ResolvedShaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-014Row 15 · Day 2 · No. 5Identity & VerificationFor 120x and 80x services, Chief Editors must use Emirates ID; Passport and UID options must be removed.Restricted Chief Editor identification to Emirates ID and removed the other identity options.UAT ResolvedShaohai LiTracker status and UAT record
OBS-LIC-015Row 16 · Day 2 · No. 7Forms & UsabilityAll personal-photo upload fields must display the agreed guidance text.Applied the agreed guidance consistently to personal-photo upload controls.UAT ResolvedYunlong CaiScreenshot(s) recorded
OBS-LIC-016Row 17 · Day 2 · No. 8Newspaper & Magazine ServicesService 1203 modification must not allow languages or names to be changed, added, or deleted; only establishment and Chief Editor information may be changed.Updated service configuration to lock names and languages while retaining the permitted editable sections.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-017Row 18 · Day 2 · No. 9Broadcasting ServicesMake the TRA field optional for the 80x service family.Updated the relevant form configuration so the TRA field is optional.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-018Row 19 · Day 2 · No. 10Newspaper & Magazine ServicesHide the Newspaper / Magazine Owner Approval field for electronic activities in the 120x service family.Added the activity-based visibility rule while preserving the field for other activity types.UAT ResolvedJixiong LiScreenshot(s) recorded
OBS-LIC-019Row 20 · Day 2 · No. 10Newspaper & Magazine ServicesFor reprinting activities, rename the field to “Newspaper / Magazine Owner / Chief Editor Approval”.Updated the conditional field label for reprinting activities.UAT ResolvedJixiong LiTracker status and UAT record
OBS-LIC-020Row 21 · Day 2 · No. 10Newspaper & Magazine ServicesConfigure electronic newspaper and magazine activities by publication frequency and map each activity to the agreed fee activity ID.Added the electronic frequency options and corresponding economic-activity fee mappings.UAT ResolvedGang LuoScreenshot(s) recorded
OBS-LIC-021Row 22 · Day 2 · No. 10Newspaper & Magazine ServicesElectronic activities must still require Chief Editor information and must not skip that application step.Updated the form flow so the Chief Editor step remains mandatory for electronic activities.UAT ResolvedJixiong LiTracker status and UAT record
OBS-LIC-022Row 23 · Day 2 · No. 11Renewal ServicesService 1204 renewal must not allow language or name records to be edited, deleted, or added.Locked language and name records in the Service 1204 renewal journey.UAT ResolvedJixiong Li, Gang LuoTracker status and UAT record
OBS-LIC-023Row 24 · Day 2 · No. 13Licensing WorkflowService 1202 cancellation must be auto-approved and then move to Pending Payment rather than Completed.Corrected the auto-approval transition so the submitted cancellation proceeds to Pending Payment.UAT ResolvedJiamin HuCompleted 2026-08-20
OBS-LIC-024Row 25 · Day 2 · No. 13Forms & ConfigurationRemove the Approval Letter field from the Service 1202 cancellation flow.Removed the field from the configured form.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-025Row 26 · Day 2 · No. 14Licensing WorkflowService 13 must be auto-approved on submission and proceed to Pending Payment.Corrected the automatic approval and post-submission status transition.UAT ResolvedJiamin HuCompleted 2026-08-21
OBS-LIC-026Row 27 · Day 2 · No. 14Forms & ConfigurationRename “Entity Request Letter” to “Letter from Event Organizer”.Updated the form field label as requested.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-027Row 28 · Day 2 · No. 15Eligibility & ScopeServices 7, 14 and 20 must accept applications from establishments registered in any emirate.Expanded service eligibility configuration to support establishments from all emirates.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-028Row 29 · Day 2 · No. 16Dates & ValidationFor Services 7 and 20, enforce the agreed future start-date window and limit the permit duration to three months.Implemented the agreed start-date and maximum-duration validation rules.UAT ResolvedJixiong LiScreenshot(s) recorded
OBS-LIC-029Row 30 · Day 2 · No. 17Forms & ConfigurationAdd an “Others” option to Photography Purpose for Services 7, 14 and 20.Added the option to the applicable service forms.UAT ResolvedRui WangTracker status and UAT record
OBS-LIC-030Row 31 · Day 2 · No. 18Local Authority RoutingUpdate the rejection message for photography services in Abu Dhabi, Dubai and Sharjah and provide the relevant local authority links in English and Arabic.Updated the bilingual routing message and configured the local authority references.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-031Row 32 · Day 2 · No. 20Certificates & DocumentsService 7 must allow the two digital forms required for external approval to be downloaded as PDFs.Implemented PDF export for the required forms and supplied a focused verification guide.UAT ResolvedJun Dou, Jixiong LiScreenshot(s) recorded2026-08-24-service7-外部审批表PDF导出-测试说明.md
OBS-LIC-032Row 33 · Day 2 · No. 20Certificates & DocumentsAdd an Export button to Admin Basic Information and ensure the exported PDF includes the agreed text and signature.Implemented the export control and corrected the PDF template content and signature display.UAT ResolvedJun Dou, Jixiong LiScreenshot(s) recorded
OBS-LIC-033Row 34 · Day 2 · No. 20Certificates & DocumentsFor passport-based filming team members, add an Export button to the Admin detail dialog and export the agreed PDF.Added the export action and PDF output to the passport personnel detail dialog.UAT ResolvedJun Dou, Jixiong LiScreenshot(s) recorded
OBS-LIC-034Row 35 · Day 2 · No. 21Dates & ValidationFor aerial photography Service 14, allow any future start date but limit the start-to-end duration to three months.Implemented the future-date selection and maximum-duration rule.UAT ResolvedYunlong CaiTracker status and UAT record
OBS-LIC-035Row 36 · Day 2 · No. 21Licensing WorkflowService 14 must support automatic approval.Enabled automatic approval and corrected the resulting payment status transition.UAT ResolvedJiamin HuCompleted 2026-08-20
OBS-LIC-036Row 37 · Day 3 · No. 2Social Media ServicesFor Service 8007, Official Account Screenshot must accept images only, with a 5 MB limit and jpg, jpeg and png formats.Updated the upload control and validation to the agreed image formats and size limit.UAT ResolvedCheng HaoScreenshot(s) recorded
OBS-LIC-037Row 38 · Day 3 · No. 3FAHR IntegrationFor Service 8007, perform initial approval, submit automatically to FAHR, and complete without final approval after FAHR approval.Updated the workflow to follow the agreed initial approval, FAHR approval, and completion sequence.UAT ResolvedYunlong Cai, Jiamin HuCompleted 2026-08-22
OBS-LIC-038Row 39 · Day 3 · No. 4FAHR IntegrationService 80021 renewal must request annual FAHR approval and complete without a final approval after FAHR approval.Added FAHR approval to the renewal workflow and removed the redundant final approval stage.UAT ResolvedJiamin HuCompleted 2026-08-21
OBS-LIC-039Row 40 · Day 3 · No. 6Renewal ServicesServices 80021 and 80022 renewal must not allow social media accounts or the social media manager to be added, deleted, or modified.Locked the relevant account and manager details in the renewal journey.UAT ResolvedJixiong LiScreenshot(s) recorded
OBS-LIC-040Row 41 · Day 3 · No. 7Social Media ServicesServices 80011 and 80012 modification must allow the social media manager to be changed and must prefill existing information.Enabled manager modification and confirmed prepopulation of the current data.UAT Resolvedcanli, Tianhang WuScreenshot(s) recorded
OBS-LIC-041Row 42 · Day 3 · No. 9Forms & UsabilityAfter saving a social media account, show the toast “Social media account added successfully”.Added the requested success notification after save.UAT ResolvedCheng HaoScreenshot(s) recorded
OBS-LIC-042Row 43 · Day 3 · No. 10FAHR IntegrationWhen an establishment partner is a company, send the company representative’s English and Arabic names and Emirates ID number to FAHR.Extended the FAHR partner payload with the required company representative data.UAT ResolvedJiamin HuCompleted 2026-08-22
OBS-LIC-043Row 44 · Day 3 · No. 10Profiles & PartnersWhen adding a company-type partner, capture the representative’s English and Arabic names and Emirates ID number in profile and partner-management components.Added the required representative fields to both partner entry components.UAT ResolvedYunlong Cai, Heng ShiTracker status and UAT record
OBS-LIC-044Row 45 · Day 3 · No. 11Training & AcknowledgementRenewal services 80021 and 80022 must not require the training video.Removed the training-video requirement from the renewal flows.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-045Row 46 · Day 3 · No. 12Training & AcknowledgementFor agency Service 8008, email the training-video link to each influencer and require confirmation before the application enters approval.Implemented the email and confirmation gate and completed the required service and video configuration.UAT ResolvedShaohai Li, Jun DouScreenshot(s) recorded8008_发送培训视频及确认机制需求说明.md
OBS-LIC-046Row 47 · Day 3 · No. 13Press Card ServicesRemove the identified field from Services 1801 and 1802.Removed the field from both configured service forms.UAT ResolvedcanliScreenshot(s) recorded
OBS-LIC-047Row 48 · Day 3 · No. 13Certificates & DocumentsPlace the front and back of the press card on the same certificate page.Updated the press-card certificate layout accordingly.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-048Row 49 · Day 3 · No. 14Press Card ServicesFor temporary Service 1801 activity, add Permit Start Date and allow today or a future date.Added and configured the date field for the temporary activity.UAT ResolvedJixiong LiTracker status and UAT record
OBS-LIC-049Row 50 · Day 3 · No. 16Press Card ServicesRemove the Social Media Account section from Services 1801 and 1802.Removed the section from both service journeys.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-050Row 51 · Day 4 · No. 1Arabic LocalisationCorrect the Arabic term in Service 1901 from طلب تمويل to طلب كفالة.Updated the Arabic localisation text.UAT ResolvedRui WangTracker status and UAT record
OBS-LIC-051Row 52 · Day 4 · No. 2Sponsorship ServicesConfigure Service 1901 to collect Full Name, Personal Photo, Passport Copy and a To Whom It May Concern letter from the company.Updated the form configuration with the agreed required information.UAT ResolvedcanliTracker status and UAT record
OBS-LIC-052Row 53 · Day 4 · No. 5Press Card ServicesService 1801 temporary applications must accept Passport only, while regular applications must accept Emirates ID only, including FAHR processing.Updated the identity-selection rules and aligned the FAHR workflow.UAT Resolvedcanli, Yunlong Cai, Jiamin HuCompleted 2026-08-21
OBS-LIC-053Row 54 · Day 4 · No. 5Press Card ServicesApply and regression-test the temporary Passport / regular Emirates ID rule in Service 1801.Implemented the activity-specific selector behaviour and supplied the regression test guide.UAT ResolvedJixiong LiScreenshot(s) recordedQA_GUIDE_SERVICE_1801_ACTIVITY_IDSELECTOR_REGRESSION.md
OBS-LIC-054Row 55 · Day 4 · No. 7Content WorkflowSelf-Monitoring Programme applications must be processed by Content and support approval before payment.Updated the service routing and approval-before-payment sequence.UAT Resolvedcanli, Siwei LiuCompleted 2026-08-22
OBS-LIC-055Row 56 · Day 4 · No. 9Certificates & DocumentsOn the Service 1801 certificate, replace “Media License Number” with “Media Permit Number / رقم تصريح الإعلام”.Updated the bilingual certificate label.UAT ResolvedShaohai LiTracker status and UAT record
OBS-LIC-056Row 57 · Day 4 · No. 11Eligibility & FeesService 4 is available only to local news agencies holding a Service 901 media licence and charges AED 100.Implemented the eligibility check and agreed fee rule.UAT ResolvedJun DouTracker status and UAT record
OBS-LIC-057Row 58 · Day 4 · No. 12Press Card ServicesService 4 must display Emirates ID only.Restricted the identification option to Emirates ID.UAT ResolvedcanliScreenshot(s) recordedCompleted 2026-08-22
OBS-LIC-058Row 59 · Day 4 · No. 12FAHR IntegrationService 4 must be routed to FAHR for approval.Added FAHR approval to the Service 4 workflow.UAT ResolvedJiamin HuCompleted 2026-08-21
OBS-LIC-059Row 60 · Day 4 · No. 12FAHR IntegrationServices 1801 and 1802 must support FAHR approval.Enabled FAHR submission for both services and completed UAT resolution of the integrated path.UAT ResolvedJiamin HuCompleted 2026-08-22
OBS-LIC-060Row 61 · Day 5 · No. 6Content LibraryAdd a Blocked Authors tab to Content Library with create, read, update and delete capabilities.Implemented the Blocked Authors management view using the agreed lookup data source and design.UAT ResolvedShaohai Li, Jun DouTracker status and UAT record
OBS-LIC-061Row 62 · Day 5 · No. 7Content UploadsFor Services 201–205, support PDF upload up to 100 MB or link submission with an optional password.Implemented file-or-link submission, the larger PDF limit, and optional link-password handling; supplied a test guide.UAT ResolvedJixiong LiScreenshot(s) recordedlink-or-file-test-guide.md
OBS-LIC-062Row 63 · Day 5 · No. 8Content AdministrationReplace the Category filter in the Admin content-application list with a Service Name filter.Implemented the Service Name filter according to the agreed design.UAT ResolvedYunlong Cai, Jun DouScreenshot(s) recorded
OBS-LIC-063Row 64 · Day 5 · No. 10Content WorkflowRequest Modification reasons in Content must support multiple selections and include an “Other” option.Implemented multi-select reasons and added the new option.UAT ResolvedTianhang Wu, Jiamin HuTracker status and UAT record
OBS-LIC-064Row 65 · Day 5 · No. 11Content PermitsAdd Title and Author / Publishing House columns to the Admin Content Permits list, showing “-” when source data is absent.Added the columns and mapped the available application-form values.UAT ResolvedYongzhi Ye, Jun DouTracker status and UAT record
OBS-LIC-065Row 66 · Day 5 · No. 13Content ReportsFor Services 1101 and 1102, remove Note List from the Media Material Report while preserving it for other report types.Applied conditional report content and completed regression testing across affected and unaffected services.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-066Row 67 · Day 6 · No. 2Modification ReasonsAdd an Obligation Letter reason to Request Modification.Added the agreed “Obligation Letter” reason across the applicable Content and Licensing flows.UAT ResolvedRui WangScreenshot(s) recorded
OBS-LIC-067Row 68 · Day 6 · No. 3AI Content ReviewAfter a content file is replaced following Request Modification, AI must analyse it again and return a new result.Triggered a fresh AI review for replacement files and validated the updated result flow.UAT ResolvedTianhang Wu, Heng ShiCompleted 2026-08-26
OBS-LIC-068Row 69 · Day 7 · No. 1Gaming ServicesRemove Permit Validity Period from Service 2202 and remove Permit Start Date and End Date from its certificate.Updated the form configuration and certificate template.UAT ResolvedcanliScreenshot(s) recorded
OBS-LIC-069Row 70 · Day 7 · No. 1Supervisor ReportsAfter removing the Service 2202 validity period, remove the four related period values from the supervisor report.Updated the supervisor report to remove the redundant date fields.UAT ResolvedShaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-070Row 71 · Day 7 · No. 2Gaming ServicesSupport Content-created accounts for foreign gaming companies that can apply only for video-game age rating.Implemented the restricted account journey required for foreign game developers.UAT ResolvedShaohai Li, Jun DouTracker status and UAT record
OBS-LIC-071Row 72 · Day 7 · No. 2Profiles & EstablishmentsAdd the establishment subtype “E-gaming Company Outside UAE” with mandatory establishment name, email and phone fields.Added the subtype and required profile fields according to the agreed design.UAT ResolvedJun Dou, Yunlong CaiTracker status and UAT record
OBS-LIC-072Row 73Service Access & ProfilesUsers with the “E-gaming Company Outside UAE” subtype must be able to apply only for Service 2202.Applied the service-access restriction and validated that unrelated services are unavailable.UAT Resolvedcanli, Shaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-073Row 74Gaming WorkflowAfter approval of Service 2202 for an E-gaming Company Outside UAE, do not create a Service 1009 draft automatically.Added the subtype-specific rule that suppresses automatic draft creation.UAT ResolvedJun DouResolution notes recorded
OBS-LIC-074Row 75 · Day 7 · No. 3Gaming ServicesIn Service 1009, replace the age-rating permit dropdown with an application-number input that validates and prefills data or displays “No data found”.Implemented application-number lookup, validation, prefill and the agreed no-result message.UAT ResolvedYunlong Cai, Jun DouScreenshot(s) recorded
OBS-LIC-075Row 76 · Day 7 · No. 4Rejection ControlsThe “Hide from customer” switch in the Reject Application dialog must be enabled by default.Set the control’s default state to hide the rejection reason.UAT ResolvedYunlong CaiScreenshot(s) recorded
OBS-LIC-076Row 77 · Day 7 · No. 7Language SupportServices 21, 2201, 1001, 1002, 1005, 1006, 1007 and 1008 must support multiple language selections.Completed the required configuration and advanced-component changes for multi-language selection.UAT ResolvedJun DouScreenshot(s) recorded
OBS-LIC-077Row 78Certificates & DocumentsCertificates for Services 21, 2201, 1001, 1002, 1005, 1006, 1007 and 1008 must support multiple languages.Updated certificate generation to represent all selected languages.UAT ResolvedJixiong LiTracker status and UAT record
OBS-LIC-078Row 79 · Day 7 · No. 11Certificates & DocumentsCentre the Arabic title on the Movie Package Permit certificate.Corrected the Arabic certificate title alignment.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-079Row 80 · Day 7 · No. 12Gaming ServicesRemove Copyrights Type and Ministry of Economy Registration Certificate from Service 1005 and remove Copyrights Type from its certificate.Updated the application form and certificate template.UAT ResolvedJixiong Li, Shaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-080Row 81 · Day 7 · No. 13Content ReportsReview the Media Material Report shown when approving or rejecting at initial approval.Updated the report scope through the related resolved child observations below.UAT ResolvedShaohai Li, Jun DouTracker status and UAT record
OBS-LIC-081Row 82 · Day 7 · No. 13Content ReportsRemove all Obligation Letter fields from the relevant Media Material Report flow.Removed the fields from the report presentation.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-082Row 83 · Day 7 · No. 13Content ReportsFor Services 21 and 1005, remove Age Classification from Media Material Report; also remove the field and icon from the Service 1005 permit.Updated the report and permit templates as specified.UAT ResolvedShaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-083Row 84 · Day 7 · No. 13Content ReportsFor Service 2201 cinema age rating, retain only classification content and age-rating options in Media Material Report.Removed the non-required report sections and retained only the agreed controls.UAT ResolvedShaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-084Row 85Supervisor ReportsReflect all related Media Material Report changes in the generated supervisor report.Aligned the supervisor report with the updated report fields.UAT ResolvedShaohai LiTracker status and UAT record
OBS-LIC-085Row 86 · Day 7 · No. 14Content FormsLimit the List of Films component in Services 1006 and 1007 to one film.Updated the configurable item limit to one.UAT ResolvedcanliScreenshot(s) recorded
OBS-LIC-086Row 87 · Day 7 · No. 15Content FormsFor Service 1007, remove Copyrights Type, Duration in Minutes and Ministry of Economy Registration Certificate from the form, and remove the first two fields from the certificate and supervisor report.Updated the form, certificate and supervisor-report outputs.UAT ResolvedJixiong Li, Shaohai LiScreenshot(s) recorded
OBS-LIC-087Row 88 · Day 7 · No. 16Content FormsFor Service 1006, remove Duration in Minutes from the form, certificate and supervisor report.Updated the form configuration and document templates and validated the synchronised data.UAT ResolvedJixiong Li, Shaohai Li, Jun DouScreenshot(s) recorded
OBS-LIC-088Row 89 · Day 7 · No. 17Press Card ServicesHide courier information in Services 1801 and 1802 and exclude courier data from fee calculation.Removed the courier section and its fee contribution from the current customer journey.UAT ResolvedShaohai LiResolution notes recorded
OBS-LIC-089Row 90 · Day 7 · No. 18Licensing Dates & FeesFor activities added to a Service 901 licence through Service 903, set issue date to approval date and expiry date to issue date plus one year minus one day.Implemented independent activity validity dates using the agreed calculation.UAT ResolvedGang LuoScreenshot(s) recordedmedia_license_renew_add_new日期与计费逻辑需求文档.md
OBS-LIC-090Row 91Content FormsAdd an optional Upload Obligation Letter field to Services 201–205, accepting a PDF up to 5 MB.Completed configuration for Services 201–202 and advanced-component changes for Services 203–205.UAT ResolvedJixiong LiTracker status and UAT record
OBS-LIC-091Row 92Customer CommunicationsIn customer-facing communications, display “Customer Support” instead of an Admin employee’s name, including Refund and Appeal chats.Standardised the customer-visible sender name across the relevant communication areas.UAT ResolvedTianhang WuScreenshot(s) recorded
OBS-LIC-092Row 93Regulate EntryFor Service 302 Newspapers & Magazines materials, require an Approved or Rejected status per item, block application decisions until assigned, and show the results in certificates and customer details.Implemented per-item status management, decision validation, certificate grouping and customer-facing status display.UAT ResolvedJixiong LiScreenshot(s) recorded
OBS-LIC-093Row 94Regulate EntryProvide the server-side interface required for Service 302 material-status synchronisation.Implemented the backend support documented for the material-status feature.UAT ResolvedSiwei Liu, Siwei LiuScreenshot(s) recordedSERVICE_302_MATERIAL_STATUS_BACKEND.md
OBS-LIC-094Row 95Certificates & DocumentsUpdate the Service 302 certificate label from “Reserved Trade License Number” to “Trade License Number” in English and Arabic.Updated both certificate labels and verified the generated output.UAT ResolvedShaohai LiScreenshot(s) recordedCompleted 2026-08-28
OBS-LIC-095Row 96Regulate Entry WorkflowFor Services 301–304, Request Modification must return the application to the customer instead of approving it.Corrected the workflow action mapping so the application is returned for modification.UAT ResolvedJiamin HuTracker status and UAT record
OBS-LIC-096Row 97Fees & CalculationFor Services 302 and 304, charge AED 200 for each selected non-book material type for commercial entities.Updated the fee calculation to charge per selected material type rather than once per application.UAT ResolvedJun DouTracker status and UAT record
OBS-LIC-097Row 98InspectionWhen an Inspection task targets an individual, make ID Number optional in Create Task and Edit Task.Updated field validation in both dialogs.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-098Row 99InspectionSupport multi-select Emirates and Areas for Inspection Campaigns and inspector regions, replace Authority with Area, show matching-company counts by activity, and use the selections for assignment.Implemented the regional selection, display, count and assignment changes defined in the campaign requirement.UAT ResolvedShaohai Li, Jun DouScreenshot(s) recordedInspection Campaign 区域选择+inspector分配的区域选择与任务自动分配需求说明_v4.md
OBS-LIC-099Row 100Social Media ServicesMake social media account links clickable in Customer and Admin portals and open them in a new tab.Enabled safe clickable links for the affected services in both portals.UAT ResolvedShaohai LiScreenshot(s) recorded
OBS-LIC-100Row 101Team ManagementAfter resuming a team member from Emergency Leave, the action must succeed immediately without requiring sign-out and sign-in.Resolved the stale UI failure by deploying the corrected application image and validated the immediate result.DP ResolvedJun DouResolution notes recorded
OBS-LIC-101Row 102AppealsRemove the “First-time violation” option from Appeal Reason.Removed the option from the customer appeal form.DP ResolvedRui WangScreenshot(s) recorded
OBS-LIC-102Row 103InspectionCorrect the Reopen dialog and Yes-action error, and make all Contact Person fields—including Declaration and Acknowledgement—optional at final task review.Aligned the dialog and reopen behavior with the design and updated contact-person validation and backend handling.DP ResolvedYunlong Cai, Jun DouScreenshot(s) recorded
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UMC — Licensing team observations. Source: Licensing-Team-Observations-Consolidated-Update-2026-09-24.docx